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RestaurantHospitality•16 weeks

Maison Reserve

A reservation and guest-intelligence platform powering a group of Michelin-recognised restaurants across Europe.

Maison Reserve | Restaurant case study by Refer Dev
Client
Maison Reserve Group
Services
  • Booking Platform
  • CRM
  • Web
  • Integrations
Stack
TanStack StartStripePostgreSQLTwilioResend
+22%
Cover utilisation
-61%
No-show rate
+38%
Repeat guests
The Challenge

Existing booking tools felt generic and leaked guest data into third parties. The group wanted a branded, first-party platform with deep guest CRM.

Our Solution

We built a custom booking engine with deposits, waitlists and table-management, fused with a guest CRM that surfaces preferences to the maître d' in realtime.

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